Frequently Asked Questions
Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at (608)356-9433.
- What are the Hospital hours?
Our hospital is open Mondays from 7:30AM-6:00PM, Tuesdays, Wednesdays and Fridays from 7:30AM-5:00PM, Thursdays from 7:30AM-8:00PM and Saturdays from 7:30AM-1:00PM. We are closed on Sundays.
- Do I need to have an appointment?
Yes, patients are seen by appointment, unless it is an emergency. We do our best to schedule you according to what is best for you.
- What forms of payment do you accept?
Cash, Check, MC, Visa, Discover, American Express and CareCredit
- Can I make payments?
Payment is required at the time of service. We do accept CareCredit which offers deferred interest programs.
- At what age can I have my pet spayed or neutered?
Spaying or neutering can be done at approximately 4-6 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Pre-anesthetic blood work is included in our pricing because we feel it is crucial before your pet undergoes anesthesia and surgery.
- What is the pre-anesthetic blood screening?
These are blood tests that are run here in the hospital prior to surgery. It tests the organ functions, blood counts and clotting function of your pet. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery
- How long do the sutures stay in after my pet's surgery?
Each surgical procedure is different. Some surgical sites have sutures under the skin that don't need to be removed and will dissolve on their own. Other surgical procedures involving sutures require them to be removed in 10-14 days following the surgery.
- Is it a good idea to let my pet have at least one litter?
No, there is no advantage to letting your pet have one litter. However, there are plenty of advantages to having your pet spayed or neutered. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate cancer later in life, helping prevent spraying and marking and it will also decreases the surplus of unwanted puppies and kittens.